Terms of Purchase


This website is operated by CLAUDIA DEAN WORLD PTY LTD & BY DEAN COLLECTIONS. Throughout the site, the terms “we”, “us” and “our” refer to CLAUDIA DEAN WORLD PTY LTD & BY DEAN COLLECTIONS. CLAUDIA DEAN WORLD PTY LTD & BY DEAN COLLECTIONS offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms of Conditions”, “Terms of Purchase”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing, purchasing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. By Purchasing any “service” or “Product” off this website you are accepting these “Terms” and are then bound by them, including any hyperlinked page.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Terms of Purchase
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.
We may at our discretion accept or reject an order depending on factors including availability of products and our ability to validate payment for the products or services.
It is your responsibility to check the order details, including product, quantities and pricing before you complete your order. Please be aware we cannot amend or cancel an order after it has been placed, once the order has been paid for you are bound to the Terms of Purchase to this website. In the event that items cannot be sent due to technical fault or items sold out, the purchaser will be notified and provided further options OR refunded for missing or faulty items then remaining order will be sent.
Products are sold to you for your personal use only, and you agree not to on-sell or resell the products or services to any third party without our written consent.
Exchanges, Returns & Refunds
Please visit the Returns and Exchanges page which is bound by the Terms and Conditions and Terms of Purchase of this website. Click HERE for Returns & Exchanges                                                   
Please visit the Shipping page which is bound by the Terms and Conditions and Terms of Purchase of this website. Click HERE for the Shipping page.                                                                           
Prices listed are in AUD and may be subject to international transaction fees imposed by international banks.
A deposit payment is required at time of purchase in order to secure a spot in the Intensive. 
A final payment will be automatically deducted from your nominated bank account 1 month prior to the intensive start date. All attendees will confirm this by acknowledging this charge on the sign up form. Claudia Dean World does not personally keep any financial details. Claudia Dean World will contact you 1 week prior to charging your nominated account. 
We require the full remaining amount due to be paid one full month prior to the Intensive date. Not paying the complete amount by the due date will result in loss of the spot and will be sold to a student on the waitlist.
Availability and Cancellations:
All purchases made are subject to availability. We do our best to keep most products in stock, and to keep the website up to date with the availability of products. If an item is not available in our stock we will contact the customer via the email provided with alternate styles, colours, or sizes available.
Products are limited edition and once sold out, they may not be available again.
We are unable to make any amendments or cancel the order once it has been placed. We have embedded a flexible return policy - items may be returned within 21 days of delivery for an exchange, gift card or refund. Please ensure all details provided are full and correct. We are not responsible for any mistakes made at the time of placing the order.
Discount Codes and Promotions
We may from time to time offer promotional discount codes applicable to products sold or shipping charges. Promotional codes must be entered at the time of submitting your order. The discount is not applicable on previously placed orders or orders past the expiry of the promotion.
The conditions of use relating to any discount code will be specified at the time that it is issued.  
Order Cancellations
Unfortunately, we are unable to cancel or make any amendments to orders once they have been placed.
By Dean Coins
Section 1 - How to Join: 
Register an account at www.claudiadeanworld.com
Confirm your email address by clicking in the confirmation email sent to your email inbox. 
Section 2 - How to Access + Change Membership Information: 
You must keep your personal information on your Account up to date. If you need to update any information, click on your profile and access your account by entering your registered email address and current password. You can review your current or past orders, coin balance and change your profile.
Section 3 - Collecting Coins
Members can collect coins for signing up for a customer account, purchasing products while logged in, or leaving a review on products ordered via https://www.bydeancollections.com/
To receive coins for your online purchases or review, you must be signed into your account. You may check at any time to see if you are signed into your account by looking in the upper right corner of the site. 
You will not earn coins for shipping fees or purchases made with gift cards. 
How to Collect Coins
1. Shop with Us
2. Leave Review (ALL)
  • 100 Coins for every approved review (limit 10 reviews per 30 days)
You must be logged into the website to earn coins
Coins are based on your order subtotal, after any discounts, only. 
Coins are rounded down to the nearest whole number. 
3. Earn coins after you have completed exercises on our App
Section 4 - Spending Coins
Coins must be redeemed in increments outlined in these Terms and Conditions. 
The minimum purchase for which coins will apply is $10.00. Coins may only be used online at https://www.bydeancollections.com/
Coins will not be eligible to apply to any Private Lessons or Intensives. 
Members can use their coins to reduce the purchase price of a product or to receive a product for free based on the following scale: 
700 Coins = $10.00 OFF
Once you reach 700 Coins, you will be emailed a gift code for $10.00 off to spend at https://www.bydeancollections.com/. By Dean Coins cannot be transferred or gifted. 
Please note: Discount codes generated through By Dean Coins cannot be used in conjunction with any other discount code.
Section 5 - Returns & Order Cancellations: 
Coins earned for a purchase that is then the subject of a return, cancellation, declined credit card or gift card will be deducted from your account in an amount equal to the coins earned for the original transaction. Coins cannot be reapplied to your rewards account for any reason on a returned order. If a return/cancellation will cause your account to have a negative coin balance, you will not begin earning coins again until your coins balance is returned to zero (0), by making purchases, or engaging in other promotional activities offered from time to time. Collection Coins cannot be applied to previous purchases. Coins will expire 365 days from the date they were added to your account.
Please contact our team at hello@bydeancollections.com if you have any further questions about Collection Coins.
Giveaway Terms and Conditions
Giveaways are in no way sponsored, endorsed or administered by, or associated with Instagram, Youtube, or Facebook.
All winners are selected at random.
In the instance a private lesson or intensive spot is given away, winners are responsible for their accommodation and travel expenses. 
Where a participant is a minor/dependent/child as defined by Australian law, a parent/carer is accepting these Terms and Conditions on their behalf.
These Terms and Conditions may be altered where necessary, and any changes will be notified on our website.
Claudia Dean World will not take responsibility for any local import or customs charges associated with the giveaway package. 
The shipping terms and conditions apply for the shipment of physical prizes 
Gift Card Terms of Purchase:
By Dean Collections Gift Cards are NOT valid for purchases of Private Lessons, Classes, or Intensives. 
By Dean Collections Gift Cards are non-refundable and are only redeemable for Claudia Dean Collections goods and merchandise.
If you are purchasing a BDC Gift Card for someone else, you will be responsible for forwarding the email containing the gift card to the recipient.
Gift Cards are ONLY to be redeemed online. They are not eligible for use in any store or the studio.
Treat Gift Cards like cash: lost or stolen gift cards may not be replaced.
Gift Cards do not expire. Please consider that our items are limited edition. Purchase of a Gift Card does not guarantee the availability of a specific product or intensive spot.
Gift Cards cannot be reloaded.
Discount codes cannot be used on purchases towards Gift Cards.